Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Operations (UK)
  • Division:
    Business Enablement
  • Employment Type:
    Full time
  • Salary:

Arrears and Collections Officer (4216)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Location: London

Employment type: 12 month Fixed term contract

About the team

The role is in the Banking Operations area, which provides operational support to the Banks High Net Worth and High Income Banking Clients for our Voyage and Private Bank Account products. Banking Operations also encompasses the Digital Savings Team that is responsible for supporting the retail funding growth targets for the Group.

What you'll be doing!

To effectively process and manage excesses across the Private Bank products suite for High Net Worth and High Income Clients. This encapsulates Voyage and PBA accounts ensuring that the process meets all regulatory requirements.

  • Monitor daily retail account excesses
  • Manage daily Direct Debits and Standing orders to ensure accounts are managed within agreed limits
  • Daily Returns both Inward and Outward for Equation and Horizon
  • Prepare and Manage Overdraft & Repeat Use Forum for High Income and High Net Worth
  • Build and maintain relationships with business units
  • To embed and refine the framework around the policies/procedures of this role
  • To provide necessary training to wider team on the role to enable appropriate cover for holidays/sickness

About you!

We are seeking someone with previous experience working within UK transactional banking and has knowledge of relevant regulatory requirements.

Do you like problem solving? Do you enjoy interacting with both internal and external stakeholders? If the answer is yes, this might be the perfect opportunity for you!



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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Hannah Jones

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Private Medical Cover
Virtual GP
Gym Discounts
Psychologist Service
Annual Leave
Life Assurance