Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Description of role and key responsibilities    

The Business Manager plays a crucial role in supporting the strategic and operational functions of the Global Markets and TRS businesses. 

The role involves collaborating with a wide range of departments across the bank including front-office, Risk, Operations and Technology to ensure the effective execution of business initiatives, management of operational risk and process improvements, and enhancing overall performance. 

The Business Manager will also act as a liaison between senior management and operational teams, driving alignment towards our overall objectives.

Key Responsibilities of the role include:

Change Management
•    Lead BAU small change initiatives to improve the business operating model.
•    Support wider strategic projects within the business and projects run by the central Change function.
•    Manage stakeholder engagement for new products & initiatives and drive the timely delivery and speed to market.
•    Work with key stakeholders to identify and influence prioritisation of change for our clients and business.

Business Operations
•    Operational Support: Oversee day to day operations within the business, identifying areas for improvement and implementing efficient processes.
•    Ownership of business operating model, including progressing bank wide platforms to support our clients and the business (e.g. CRM)
•    Analysis and review of costs across Operations, Tech and other support functions driving efficiencies where possible.
•    Support headcount planning, cost control, and performance tracking.
•    BAU responsibility for interactions with business tech/vendor systems (Hera/Athena/iX/trading platforms) including any disruption or issues with services.

Risk Management
•    Performance Monitoring: Establish and track key controls & performance indicators to assess the effectiveness of the business operating model, preparing regular reports for management.
•    Work with wider stakeholders to thoroughly investigate operational risks, taking ownership of establishing root cause and propose / implement improvements.
•    Represent the business functions at Risk & Governance forums and communicate results back to the business as required
•    Manage Business Continuity plan and Operational Resilience for both Global Markets and TRS.
•    Work with compliance to ensure adherence to regulatory standards and internal policies across all trading activities.
•    Providing input into Audits, Monitoring & Testing Reviews, Risk Control Self Assessments, Stress Testing planning exercises, Unauthorized Trading Reviews, Conflicts of Interest.

Management Information
•    Work with business and data analytics to develop and provide appropriate operating model management information where required.
•    Provide analysis of MI to help track performance against operating model targets.
•    Responsibility to identify potential risks and lead improvement delivery.

Core skills and knowledge   

•    Experience in a business management or similar role within the banking or financial services sector.
•    Technical, Market and Product Knowledge: Sound awareness of market landscape and knowledge of how the business functions.
•    Relationship Management and Communication: Ability to create and maintain strong relationships and channels of communication with key interfaces.
•    Risk Understanding: Ability to assess, analyse and mitigate.
•    A proactive and results-oriented mindset
•    Self-starter, energetic and enthusiastic.
•    Attention to detail
•    A curiosity for new approaches. Willingness to do things differently
•    Cast iron integrity
•    Ability to multi-task, often to deadlines.
•    Regulatory Knowledge as applicable to role (compulsory).
•    To always act with integrity and embrace the philosophy of treating our customers fairly (compulsory).

Any other attributes that would be helpful, but not essential for the role.

•    Knowledge and experience of Investec systems
•    Wide network within Investec would be beneficial
•    Process automation knowledge desirable
•    Project experience

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Here is a selection of what we offer;

Wellbeing

Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance

Monetary

Non-contributory Pension & Discretionary Bonus

Life & Income Protection

Life Assurance, Critical Illness & Income Protection

Travel

Season Ticket Loan & Electric Vehicle Scheme 

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.