Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

The Central Payments Operations (CPO) team are designed to focus on specialist functions relating to payments.  The team support core functions of CPO, of which 1 is a critical regulatory function, namely Funds Transfer Regulation (FTR) Monitoring. CPO work very closely with our ‘One Payment Platform' product team to optimise payment processes relating to our internally built payment proposition. Change management is a key part of what CPO do and managing internal and external relationships is essential.

The scope of the role is wide and requires the Central Payment Analyst to have a working knowledge across a wide range of products.

Key Responsibilities of the role include:

• Monthly FTR Monitoring and Compliancy
• One Payment Platform – Process Operationalisation
• Beneficiary SSI (Standard Settlement Instruction) Management
• RMA Monitoring and Management
• PSD2 Money Remittance (MR) Charging Deduction Matrix Maintenance
• Payment Investigations including the Credit Payment Recovery (CPR) process
• Management of internal and external bank reference data
• General payment query support
• Hands on approach to the management of the day-to-day activities within the team
• Overview of the day to day and monthly BAU tasks and ensuring all are completed within SLA
• Automation of current manual processes to increase scalability
• Implement a culture of continuous process improvements
• Managing daily payment and workflow exceptions

Core Skills :

• Experience of working in a transactional back-office operation.
• Regulatory knowledge as applicable to role.
• Knowledge of payments types and / or making payments.
• Experience of writing and implementing operational procedures
• Experience of using MS Excel and analysing data
• Able to coordinate / lead internal meetings
• An understanding of Financial Crime within the Banking industry
• To always act with integrity and embrace the philosophy of treating our internal and external customers fairly
• Sound awareness of market landscape and knowledge of how the business functions. In-depth technical knowledge of the processes supported within Central Payment Operations.
• Ability to effectively drive change initiatives
• Ability to deliver in a fast paced and changing environment.
• Ability to assess, analyse and mitigate risk
• Ability to balance change and strive for continuous improvement. Self-starter, energetic and enthusiastic

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.