Job description

  • Location:
  • Department:
    IBSAG Switzerland
  • Division:
    IBSAG Switzerland
  • Employment Type:
    Full time
  • Salary:

Client Documentation Specialist (10416)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Do you have experience in opening accounts for individuals, corporates and trusts in Switzerland? Do you have meticulous attention to detail? Do you thrive in a fast  paced, collaborative environment? If so, take a further look at what this exciting opportunity involves  below. 

What will I be doing?


  • Leading the client take-on process including change management and off-boarding as well as due diligence of new clients
  • Portfolio and multi-currency account opening and maintenance: expertise in Swiss account opening documentation including regulatory requirements (full review of all account forms, identification and incorporation documents)
  • Advising stakeholders on account opening requirements and procedures in accordance with internal policy and Swiss banking regulations
  • Advise front employees with regards to the Bank's IT systems during and after client take-on
  • Client master data ownership in the CRM and core banking system
  • Managing blocked accounts and the account closure process


  • Managing all client tax documentation with regards to US Foreign Account Tax Compliance ACT (FACTA), Qualified Intermediary Agreement (QI), Automatic Exchange of Information (AEoI)/Common Reporting Standard (CRS)


  • Controlling and processing of client transactions including payment requests, security transfers, physical cash transactions, etc.
  • Ownership and handling of the electronic and physical client archive
  • Client communications including client letter distribution, regulatory updates, general information provision, new account confirmations, account closures, etc.


  • Extensive and diverse project work, with occasional coordination responsibilities.
  • Support in projects in Risk, Legal & Compliance with reference to compliance-relevant topics

What are we looking for?


  • Previous extensive banking experience, in particular in client take-on and account management for Individual, Corporate and Trust accounts is mandatory
  • Excellent legal/regulatory background in the area of private banking and wealth management as well as sound knowledge of financial products and services
  • Knowledge of local and International financial market regulations
  • Proven client on-boarding knowledge and due diligence experience with regards to CDB 20 and general banking requirements.
  • Interest and exposure to systems testing (e.g. CRM, Onboarding).
  • Exposure and affinity to tax topics like FATCA, AEoI/CRS, UK RnD a definite plus.
  • Excellent Microsoft Office skills
  • Various proprietary systems such as CRM, client on-boarding, archiving, banking systems, etc.
  • AML-related regulations, AML ordinances etc.


  • Precise and attentive to detail
  • Very organised working style
  • Flexible and optimistic attitude, desire to contribute to the department and deliver
  • Strong diplomatic (negotiation) skills, ability to assess the full scope of a problem and general high sense of responsibility
  • Good communication skills in conjunction with assertiveness, able to work independently whilst and on own initiative and being a team player
  • Diplomatic, with a good sense of humour
  • A willing and quick learner
  • Excellent written and verbal communication skills
  • Solution and target oriented while staying client oriented with a critical mind and a strong sense of commitment to quality
  • Fluent / mother tongue English (written and spoken) is mandatory; German a definite plus
  • Foreign language skills are a benefit, but not essential

Click apply and the team will be in touch shortly, we look forward to hearing from you!

Note: CVs/Data will be managed, processed and stored in the UK and by applying, you as the candidate agree to this.

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Here is a selection of what we offer;


Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance


Non-contributory Pension & Discretionary Bonus

Life & Income Protection

Life Assurance, Critical Illness & Income Protection


Season Ticket Loan & Electric Vehicle Scheme 

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist. 

Close map
Löwenstrasse 29, 8001 Zürich, Switzerland, Zurich, Switzerland

Meet the recruiter

Shaleen Sayani


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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Private Medical Cover
Virtual GP
Gym Discounts
Psychologist Service
Annual Leave
Life Assurance