Job description

  • Location:
  • Department:
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  • Employment Type:
    Full time
  • Salary:

Client Services / Operations Administrator (12 month Fixed Term Contract) (9624)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Job Description:

Description of role and key responsibilities:

  • Work closely with, and provide support to, the Treasury Risk Solutions and Equities businesses as part of a flexible and adaptable Operations team
  • Liaise with the Settlements team to help address all payment and settlement issues and client queries, as matter of business priority. Ongoing communicate with client and TRS desk, providing updates and escalation, as appropriate
  • Assist clients with use of the Investec IX online FX platform, and undertake validations checks as required
  • Cross-training across various roles within the team is a key requirement
  • Assist with client on-boarding (mainly Corporates & Equity), ensuring strict adherence to Investec's AML, KYC and other Compliance policies, as well as to team specific procedures
  • Provide support for Client Money and Daily Reconciliations processes
  • Proactively respond to client queries and requests in a professional manner with accuracy and attention to detail as key requirements
  • Proactively manage team mailboxes to ensure that all matters are promptly addressed, assigned to a team member or archived as appropriate when complete
  • Undertaking daily and ad hoc administration tasks as required including FX rate uploads, scanning, issuance of statements, interest certificates, and FX Confirmations, and responding to Auditor requests
  • Deliver on initiatives and ad hoc projects as assigned by the Operations Manager

Competencies & Experience:

  • A high calibre candidate with a minimum of 3 years broad-based operational experience in a financial services environment (preferably Treasury based or with payment experience)
  • High level of accuracy and attention to detail / diligent and focused
  • Excellent communication and interpersonal skills with a customer service orientation
  • Enthusiastic and flexible individual to provide consistent, high-quality service to internal and external stakeholders
  • A strong ability to prioritise workload and adhere to tight deadlines
  • Proficient in use of MS Excel/Word and the wider MS product suite.




Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist. 

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The Harcourt Building, Harcourt Street, Dublin, Ireland, D02 F721

Meet the recruiter

Lindsay Russell


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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