The Client Lifecycle Management team supports Investec's end-to-end Know Your Customer (KYC) journey, working with a broad range of individual and corporate clients across the UK and internationally. From onboarding and ongoing reviews to financial crime controls and regulatory classification, the team plays an important role in helping Investec build trusted client relationships while managing risk responsibly.

What will I be doing?

• Carry out independent quality control reviews of new client onboarding and existing client reviews, ensuring KYC work meets Investec policies, procedures and regulatory requirements before cases are completed.
• Assess the quality of client due diligence and financial crime risk assessments, challenging where appropriate and ensuring risk ratings and Enhanced Due Diligence decisions are clearly supported by the evidence.
• Review KYC across individuals and a wide range of corporate and other structures, including ownership and control, Ultimate Beneficial Owners (UBOs), the purpose of client relationships and source of funds or wealth where required.
• Confirm appropriate PEP, sanctions, fraud, watchlist and adverse media screening, ensuring alerts and potential financial crime concerns are appropriately resolved or escalated.
• Check regulatory classifications and supporting documentation across areas including MiFID, EMIR, FSCS, FATCA/CRS, UK CASS and SME classifications.
• Provide clear, constructive feedback to colleagues, using quality findings to identify recurring themes and knowledge gaps and supporting targeted coaching and training.
• Turn quality control results into meaningful management information and trend analysis, helping improve people, processes, procedures and controls across Client Lifecycle Management.
• Work collaboratively with colleagues across Client Lifecycle Management, Financial Crime, Compliance, Operations, Legal, Credit and Risk, as well as international and outsourced teams, to resolve queries and strengthen quality.

What I bring

• Proven experience in KYC quality control, four-eyes checking, AML assurance or audit within banking or another regulated financial services environment.
• Strong hands-on KYC knowledge covering individuals and complex structures such as limited companies, listed companies, partnerships, funds, special purpose vehicles, trusts, foundations and nominee companies, with the ability to analyse ownership structures and identify Ultimate Beneficial Owners and controllers.
• Experience reviewing financial crime risk, including PEP, sanctions and adverse media screening and Enhanced Due Diligence, alongside the ability to interpret company financial statements, balance sheets and Companies House filings.
• Sound working knowledge of the UK AML/CTF framework, including the Money Laundering Regulations 2017, JMLSG Guidance, the FCA Handbook and UK financial sanctions requirements, together with knowledge of relevant international KYC and AML requirements.
• Working knowledge of regulatory client classifications including MiFID, EMIR, FSCS, FATCA/CRS, UK CASS and SME.
• Excellent attention to detail, sound judgement and a strong control mindset, with the confidence to challenge constructively, solve problems pragmatically and uphold high standards.
• Clear written and verbal communication skills, with the ability to build effective relationships, give constructive feedback and independently manage competing priorities in a high-volume environment.
• Strong IT and data literacy. Experience with Microsoft Dynamics 365, AI-assisted KYC work, Microsoft 365 Copilot or agentic AI tools, Excel and Power BI, as well as an ICA or ACAMS qualification and experience delivering coaching or training, would be valuable.