Job description

  • Location:
  • Department:
  • Division:
  • Employment Type:
    Full time
  • Salary:

Credit and Lending Services officer (9941)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Job description

Role: Credit and Lending Services Officer 

Description of role and key responsibilities:

As a crucial part of the Credit and Lending Services Team, you will be responsible for providing time sensitive support to IBCI Legal Risk throughout the life of the loan. This is to enable IBCI to maintain a high level of client service, experience and professionalism which is a fundamental and core selling point for the wider high net worth lending business.

The role will specifically involve:

  • supporting the deal team on the banking system Vision to ensure all the loan details are uploaded correctly as the deal progresses
  • providing administrative support to the deal team to enable the conditions of the loan to be tracked and progressed, obtaining updates from external lawyers and relationship managers as required
  • Providing support during drawdown of the loan and all matters to be addressed post drawdown, including setting up standing order and direct debits and client care letters
  • Dealing with queries from relationship managers and external parties, update all parties on progress of the loan where required
  • Maintaining Bank's security and loan records for accuracy and completeness to ensure the Bank's risk with regard to their portfolio of loans is at all times fully covered.
  • Inputting and checking of amendments made on Vision loans
  • Assisting other members of the Department as and when required.
  • Consider and raise where changes could be made to ensure the process in CLS is as efficient as possible.

Core Skills and Knowledge:

  • Experience in loans administration or keen enthusiasm to learn
  • Highly organised, collaborative team player with a commercial mindset
  • Enthusiastic and proactive
  • Adaptable, unflappable and thrives under pressure
  • Ability to prioritise workload
  • Willingness to take ownership and drive matters forward to completion
  • Enjoys looking at ways to improve and streamline processes
  • Methodical, thorough and attentive to detail
  • Microsoft office skills (Word, Excel)
  • Cultural awareness and sensitivity on both an individual and corporate basis
  • Have a good understanding of the regulatory environment including the regulations, rules and guidance and their implications relevant to the job and to follow all applicable internal compliance considerations and appropriate processes, policies and procedures.




Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist. 

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Glategny Court, Glategny Esplanade, Guernsey, Channel Islands, GY1 1WR

Meet the recruiter

Margaret Lucas

+44 1481 709879


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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