Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Client Technology
  • Division:
    IBP Digital and Technology
  • Employment Type:
    Full time
  • Salary:

D365 Product Owner (Functional) (6824)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Team Description          

Investec is undertaking a once-in-a-generation transformation to move to a fully cloud native & SaaS technology stack, entirely built on Azure. As part of this transformation, we are heavily leveraging D365 as the backbone of our business processes.

The D365 Digital & Technology team plays the central role in this transformation, both in shaping the blueprint for the future state and the role of D365 in that vision, and also in delivering broad and deep digitalisation, automation and data-driven insights.

Description of role and key responsibilities:

  • This is a key role that defines and delivers D365 product for an entire business value stream. The incumbent will act as product owner across the full business lifecycle from analysis through to business implementation and benefits realisation, working in an exciting, fast-paced, creative and commercial environment.
  • Specific responsibilities include:
  • Building excellent relationships with a broad range of stakeholders, including front line bankers, operations staff and senior leadership
  • Business analysis (including, but not limited to, needs / opportunities / requirements analysis, functional specification, use case definition, process mapping, story mapping)
  • Facilitating workshops, thinking creatively, challenging assumptions
  • Applying your D365 product expertise to rapidly solve business problems and digitalise / automate the business
  • Managing and implementing business change including process definition, colleague engagement and training
  • Hands-on D365 low code development e.g. UI, workflows, rules
  • Technical integration analysis / data mapping
  • Continuously developing your knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications and being ahead of the curve in regards to what the future holds and how it can benefit our end users
  • Engagement with Microsoft and its partners.

What are the core skills and knowledge needed for this role?

The ideal candidate for this role will have strong product expertise in Microsoft Dynamics allied to a deep understanding of the Banking industry, but we will consider candidates with either a strong Dynamics background or significant Banking knowledge.

What core skills are required for this role?

  • A proven ability to develop and manage relationships with all levels of stakeholders from junior up to C-suite
  • Full lifecycle experience on CRM or ERP based programmes within Microsoft Dynamics 365
  • Experience of banking across a range of financial products (savings, lending, advisory) and customer segments (individuals, companies)
  • Experience of Microsoft Dynamics configuration
  • Experience of working within Agile teams
  • Ability to work with & produce key analysis artefacts (process maps, functional specifications, data flows, wireframes, user stories)
  • Flexible attitude, critical thinking and the ability to leverage technology to solve business problems
  • Excellent verbal and written communication skills
  • Comfortable running workshops, delivering training and producing training documentation

What other attributes would be helpful, but not essential for the role?              

Other beneficial attributes include:

  • Dynamics 365 certifications.
  • Experience with JavaScript and Typescript frameworks.
  • Basic understanding of and experience with SQL databases (SQL Server preferred).
  • An understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.

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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

David Nice

+44 20 7597 4582


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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