Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Operations (UK)
  • Division:
    IBP Business Enablement
  • Employment Type:
    Full time
  • Salary:

GLO Credit Agency (6334)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

GLO Credit Agency

Location: London

Description of role and key responsibilities

Responsibilities of GLO Credit Agency:

The GLO Credit Agency role will be required to act as primary contact for Borrowers, Lending Business Units, Syndicated and Sub Participants in respect of the receipt and distribution of Financial and Legal Covenants, consent and waivers, and all other necessary communications to internal and external stakeholders.

Key Responsibilities:

  • Review of Documentation and set up of Debt Domain, to include Lender data, permissions, folder structure (sub folders if required), launch the site to Lenders, and send invitations to Borrower to upload Covenant/ Financial Information.
  • Liaise with New Borrowers to ensure they understand how to use Debt Domain to post Covenant Items.
  • Creation and maintenance of Covenant diary schedules to pro-actively manage timely receipt of Covenant information.
  • Tracking all Lender transfers and updating Debt Domain to reflect new Lender pools.
  • Attending front end Lending Desk meetings to understand strategy and volume changes.
  • Executing Secondary trade documentation as Agent Bank, to include Outside Assignments and where IBP are trade counterpart.
  • Retrieving KYC information on Outside Assignments.
  • Collate New Lender With-Holding Tax forms, where appropriate, such as W8 & W9 Ben forms.
  • Filing of relevant documentation in Debt Domain – inclusive of permission control and access rights.
  • Checking Covenant / Financial Information to ensure receipt fully complies with legal covenant clauses in Facility Agreements.
  • Timely distribution of Covenant Items to syndicate lenders and sub participants via Debt Domain
  • Escalation of Covenant Breaches to Lending Business Unit, and communication of Breaches to Syndicate Lenders and Sub Participants.
  • First point of contact for all Lender and Sub Participant queries in relation to Covenants.
  • Production of Risk Event write up's and analysis to close out gaps and reduce risks within the operating environment
  • Managing consent and waiver applications with internal stakeholders and external syndicate lenders/ stakeholders.
  • Production of Desk Level MI and KRI's.
  • Production of operational KRI's to assist with the oversight and governance of SA Lending Servicing team.

Core skills and knowledge

Regulatory Knowledge as applicable to role (compulsory)

To always act with integrity and embrace the GLO Philosophy

Training, Coaching & Assessment skills (ability to identify training gaps in self and others)

Technical knowledge

  • Strong experience over a broad and complex product range, including security and covenant management
  • Ability to interpret and operationalise complex credit, ancillary & security documentation.
  • Strong Understanding of lending risk environment
  • Understanding of downstream implications, including finance, funding, risk reporting (market, operational and credit).
  • System knowledge and flexibility, ability to navigate and adapt to changes through a constantly changing technical environment
  • Strong understanding and ability to correlate covenants to credit risk and portfolio analysis


  • Ability to negotiate documentation, requirements, and verbal interactions
  • Pro-active “can do” approach with the ability to problem solve in a collaborative environment
  • Ability to work under pressure and manage high volumes
  • Strong analytical mind-set
  • Strong verbal and written communication skills and ability to build and manage relationships with all stakeholders
  • Must be driven to facilitate, drive change and optimise efficiencies
  • Illustrate an elevated level of emotional intelligence, coach ability, self-motivation, and positive temperament.
  • Be accountable and take ownership for the role.

Other attributes that would be helpful, but not essential for the role.

  • Knowledge of relevant Investec policies and procedures
  • Knowledge of relevant Investec IT Applications
  • Knowledge of Investec Authorisation Processes
  • Extensive and diverse knowledge of the range of IBP lending products currently under management.

Close map
London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Jess Sheehan


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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