Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Client Digital Experience
  • Division:
    IBP Digital and Technology
  • Employment Type:
    Full time
  • Salary:

Head of Design (6616)

As the Head of Design at Investec, your role will be to lead our growing design community. You'll advocate for the team across the wider business, assisting them in their growth, and use both your experience and your ears to help them reach their full potential. 

You'll be part of Investec's Client Digital Experience team – a few things about us: 

  • Investec's core design team is currently growing, we have five UX designers, two UI designers, a service designer and a UX writer on staff at the moment with additional vacancies to be filled, whilst the wider team is made up of about 60 people
  • We value kindliness, collaboration and bringing our whole selves to work
  • We take a hybrid approach to remote working – you'll be in the office about three days a week, with flexibility if you need it.

Your day-to-day will include:

  • Managing a motivated, positive and happy team
  • Crafting a deliberate, practical and actionable vision of what design could look like at Investec: you'll join the dots between our various platforms to create an overall experience that's both cohesive yet specific to each client group and their particular needs
  • Acting as a custodian for our end-to-end experience, accountable for the choices we make and the direction we take
  • Challenging decisions, approaches and processes where you believe we can do better
  • Facilitating cross-collaboration between designers and other specialists
  • Ensuring the team structure sets each member up with a clear growth path that reflects both their personal goals and the needs of the business
  • Fostering a design-led culture by evangelising the value of design thinking, upholding our principles and not compromising on quality.
  • Educating the wider organisation of the value of design - the more our colleagues get to know about what we do and what we need to do it well, the more effective we can be
  • Discussing important context and plan with the team while simultaneously shielding them from unnecessary pressures and distractions.

Core skills, traits and experience:

  • A strong design background, with a portfolio and CV to back up your experience and an informed grasp of all the different disciplines
  • An empathetic approach to managing, with a focus on helping your reports' growth and success
  • The proven ability to cut through ineffective processes and replace them with better versions
  • A clear perception of the commercial value of great design and the importance of client-focused, data-driven decisions
  • Experience of fostering healthy relationships with external partners and agencies to get the best out of both sides
  • A “leading, not directing” mentality – with a largely senior team already in place, we need someone who sets the standard and empowers their team to meet it.

Additional skills and experience:

Financial services experience may help, but it's not essential

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

David Nice

+44 20 7597 4582


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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