Job description
- Location:London - 30 Gresham Street
- Department:Marketing(IBP)
- Division:IBP Business Enablement
- Employment Type:Full time
- Salary:Competitive
Head of Internal Communications (12651)
Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.
Overview Investec Bank plc is seeking an accomplished Internal Communications Lead to actively design and drive employee communications and engagement programmes. This hands-on role ensures all activity aligns with the bank's business strategy and values, and spans the northern hemisphere with close collaboration to our teams in South Africa. You will partner with the broader Marketing and Communications community to create a cohesive, impactful internal narrative that supports engagement, change, and cross‑unit collaboration.
Role and Key Responsibilities
- Develop and implement the internal communications strategy aligned with Investec's business goals, values and culture.
- Oversee the development of consistent messaging across all internal channels.
- Manage multi-channel campaigns end-to-end, including stakeholder management, communications planning, content creation, and delivery through channels such as email, video, intranet content and staff town halls.
- Build understanding of client segments and highlight activities, products and wins to the broader business and wider Group to support knowledge sharing and cross-selling.
- Develop and manage the internal comms calendar, acting as ‘air traffic control' to ensure messages land in a planned, streamlined manner and maximise impact.
- Provide thought leadership and keep abreast of external thinking in internal communications.
- Engage with the Senior Leadership Group and participate in forums to drive engagement across multiple business areas and regions.
- Work closely with the broader Marketing team to ensure internal and external communications are aligned, and align with the broader Investec Group where relevant.
- Help expand our internal comms network across the northern hemisphere and collaborate with counterparts in SA.
- Play a key role in crisis communications preparation and planning.
- Measure the outcomes of internal communications initiatives against quantitative and qualitative targets and budgets; identify success metrics and adapt plans accordingly.
- Be an active and inclusive member of the communications team, encouraging collaboration and knowledge sharing.
- Lead communications around change programmes, restructures, mergers or regulatory updates.
- Use analytics and employee feedback to refine communications and channel mix, driving improvements across channels.
- Stay abreast of best practices and emerging technologies in internal communications.
Core Skills, Knowledge and Experience Essential
- Progressive internal communications experience and strategic thinking within a global or large organisation.
- Excellent business partnering skills with senior leadership to create action plans, maintain momentum, and ensure engagement aligns with broader business strategy.
- An exceptional writer with the ability to craft a range of communications styles.
- Confident communicator with strong interpersonal skills.
- Excellent organisational skills and meticulous attention to detail.
- Flexible and agile, able to balance priorities and progress initiatives.
- Creative mindset and a data-informed approach to testing outcomes and refining approaches.
- Proactive, driven, and able to thrive in a fast-paced environment with tight deadlines.
- Integrity and a commitment to treating customers and colleagues fairly.
- Regulatory knowledge as applicable to the role.
- Ability to lead, inspire and develop a high-performing communications team.
Desirable
- Experience with Dotdigital (our email platform) or similar email marketing tools.
- Background in corporate communications within financial services, change communications, mergers, or large-scale transformation programmes.
What We Offer
- A dynamic, collaborative working environment within a leading international financial services group.
- Opportunities for professional development and career progression.
- A supportive culture that values innovation, teamwork, and a global mindset.
- Competitive compensation and benefits package.
As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.
Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.
Here is a selection of what we offer;
Wellbeing
Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance
Monetary
Non-contributory Pension & Discretionary Bonus
Life & Income Protection
Life Assurance, Critical Illness & Income Protection
Travel
Season Ticket Loan & Electric Vehicle Scheme
Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!
Recite Me
We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.
The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.
If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.



