Job description

  • Location:
    Leeds, London - 30 Gresham Street
  • Department:
  • Division:
    Business Enablement
  • Employment Type:
    Full time
  • Salary:

HR Coordinator-6 Month Fixed Term Contract (4606)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Who are we and what do we do:

If you're looking to work in a People Services (HR Service Delivery) team that is involved, respected for their expertise, friendly, supportive, dynamic and improvement focused and where your opinion matters and is listened to this could be just what you're looking for!

We operate within 3 work streams covering all aspects of employee Onboarding, Lifecyle and Offboarding and goal is to provide an exceptional employee experience at all touchpoints.

We are constantly looking at our processes and how we can change what we do to improve our interactions with our colleagues, be that as they join (Onboarding), supporting their Investec career and lives with us (Lifecycle) or when they sadly leave us (Offboarding). So you will need to love change and be open to question what we do and why!

This is initially a 6 month opportunity to play an important role in supporting all 3 work streams, giving a unique insight into all 3 teams and how they impact each other.

This could mean that in 1 day you find yourself; managing the probation process, loading a new joiner on to our HR and Regulatory systems, managing a flexible working process, creating references, reviewing background screening reports, triaging the People inbox – the opportunity to get involved is wide and exciting!

People Services is a busy team and there is never a dull moment, we are the go-to department across the business for all P&O queries which we manage through a shared inbox and even sometimes by phone!

More detail about our day to day:

Lifecycle Work stream 

  • Managing the People Services inbox workflow, answering employee queries or re-directing as necessary 
  • Managing all HR Oracle updates in line with payroll cut off dates 
  • Running regular and ad hoc reports from HR Oracle 
  • Assisting with work experience/internships/referrals 
  • Completing mortgage/tenancy/ visa references in line with required timescales and agreed process
  • Role changes, salary changes and other key people processes, ensuring the necessary authorisation and documentation is acquired and processed through People Services to payroll 
  • Managing Right to Work/Visa process on an ongoing basis for both new joiners and current staff, to ensure accurate Right to Work records and documents are maintained  
  • Managing the contract extension process, including monitoring of contracts, chasing/following up for confirmation and authorisation, producing documentation and ensuring it is updated in Oracle through People Services 

Onboarding Work stream

  • Ensuring that offer paperwork is processed for new joiners and their on boarding process is commenced via the Discover system in line with agreed SLAs.
  • Managing the probation process
  • Be a background screening subject matter expert, completing the Verifile sign off process in line with the background screening escalation matrix, ensuring that screening is reviewed for all new joiners before start date and approvals obtained where required
  • Updating Oracle HR database with new joiner details in line with payroll cut off dates 
  • Ensuring thorough communication throughout the on boarding process from offer through to joining between the new joiner, Careers, IT the new joiners manager/team and payroll  
  • Liaising with the new joiner to ensure all details for their joining date are confirmed and any questions are covered off in advance 
  • Producing documentation for transfers and role changes via the Discover system

Off boarding Work stream

  • Managing the Leaver process including liaison with payroll for production of leaver letter, Shares team for shares considerations, completing leaver checklist requirements and updating leaver details on Oracle.
  • Undertaking face to face and / or telephone exit interviews with timely escalation of feedback/ issues.
  • Ongoing review of leaver survey data to ensure accurate and timely reporting and escalation of feedback/ issues as required 
  • Providing analysis and commentary to P&O leadership and senior management on reason for leaving trends

What are we looking for in the successful candidate?

  • Proven experience of administration ideally this will have been gained in an HR/People Services environment
  • Oracle experience would be an advantage
  • Team working and collaboration
  • Organised, accountable and methodical
  • Flexible approach
  • Ability to build and maintain relationships and communicate effectively
  • Accurate and fast administration, organised  in tracking own work
  • Able to use own initiative, particularly around ourprocess development

Close map
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Shaleen Sayani

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