Job description

  • Location:
  • Employee Type:
  • Department:
    IM Team
  • Division:
    Investment Management
  • Employment Type:
    Full time
  • Salary:

Investment Administrator (4384)

We're one of the UK's leading investment management companies, with responsibility for over £40 billion of client assets. We've worked closely with clients and their trusted advisers for many years and gained a unique understanding of the specific needs of our clients.

Investec Wealth & Investment seeks to deliver exceptional levels of customer service and has been trusted to meet the needs of private investors for almost 200 years. But our eyes are focused on your future.

Right now we're a team of over 1400 dedicated professionals located across 15 sites in the UK. We're looking to strengthen our team and need you to come on board and make a difference.

Role: Investment Administrator

Location: Cheltenham

Team Description         

The Cheltenham office comprises 26 people in total, with FUM of around a billion. Headcount includes eight investment managers, a Discretionary Desk and Financial Planning team, supported by experienced administrators and secretarial staff. Client base is predominantly UK private-client, but includes trusts and charities.

Description of role and key responsibilities     

Main tasks

General assistance to Investment Managers, in particular attending reviews with clients (currently held virtually) and all related administration.

Liaise with other administrators and Settlement areas as necessary.

Develop knowledge of, and comply with, all regulatory and organisational requirements / procedures.

Proactively develop familiarity with all aspects of client administration.

Carry out full range of administrative duties to support the investment team and office as a whole.

 Role specific tasks

  • Attending client meetings and taking detailed notes, updating systems with the relevant information and preparing client letters
  • Diarising annual reviews with clients.
  • Assist in timely preparation and dispatch of reports and valuations.
  • Prepare proposals and assist with client sign-up process.
  • Assist in the process of on-boarding clients transferring in from other firms.
  • Set-up new clients including stock/cash transfer; close accounts when necessary.
  • Liaise with Settlements department in respect of all admin queries and amendments to client information.
  • Liaise with Intermediaries adhering to their requests.
  • Maintain up-to-date investment administration and regulatory knowledge as appropriate.
  • Ensure all activities/actions undertaken meet and comply with compliance standards.
  • Filing, photocopying, scanning, binding etc.
  • Assisting with answering the phone and preparing letters.

Core skills and knowledge

Competent at working to deadlines and managing own time.

Flexible attitude to work in response to changing workloads and deadlines within the team.

Exceptional focus on attention to detail

Good numerical skills

Highly IT literate with an ability to learn new systems.

Excellent working knowledge of Microsoft Office Word, Excel and PowerPoint. Experience of Mail Merge would be an advantage.

Working knowledge of Pulse is desirable but not essential.

Excellent interpersonal skills with the ability to communicate effectively with Investment Managers and clients.

Excellent telephone manner.

Relevant administrative experience in a financial services environment.

Other attributes that would be helpful, but not essential for the role.

  • Proactive individual who is naturally efficient, organised, can manage time well and competent at working to deadlines.
  • Able to communicate at all levels and prepared to assist fellow team members in all aspects of the day to day business.
  • Reliable and enthusiastic individual with a strong sense of integrity.
  • Strong interpersonal skills.
  • A team player who is prepared to put in additional hours, if necessary, to meet deadlines.

Close map
Festival House , Jessop Avenue , Cheltenham, UK, GL50 3SH

Meet the recruiter

Tumi Setshedi

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