Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Operations (UK)
  • Division:
    IBP Business Enablement
  • Employment Type:
    Full time
  • Salary:

KYC Quality Control (6298)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Description of role and key responsibilities

The Client Lifecycle Management team oversees the end-to-end KYC process for Clients for Investec Bank plc. This include New Business Onboarding for New and Existing Clients, Periodic Reviews & Triggered Events and finally Off boarding.

CLM support clients (both Individuals and Corporates) from HNW, Private Clients, Private Companies, Private Equity, Listed as well as Specialised Sectors including Aviation, Power & Infrastructure, Real Estate, Resource Finance and Fund Solutions. We also support Global Markets and Principal Investment.

CLM works alongside with MLRO & Financial Crime to deliver their policies and apply appropriate Regulatory Classification as well as operational support for Investec Bank plc (IBP), and offshore subsidiaries and branches.

Objective of Role

The primary responsibility of this role is to perform core AML/KYC due diligence on New Business for New and Existing Clients.

Such responsibilities include but not limited to liaison with Business, ID & Verification, PEP & Sanction Screening, Negative Media/Adverse Media screening, Financial Crime Risk Assessment and Ownership Validation.

In addition, this role includes Regulatory Classification (e.g. MiFID, EMIR, FSCS, SME, FATCA/CRS and UK CASS rules etc.), and other processes of existing clients for both Investec Bank plc (IBP), and offshore subsidiaries and branches include Australia.

The role requires to work very independently and diligently, able to identify issues and problem solving whilst performing the primary responsibility mentioned above.

This includes but not limited to managing multiple business priorities, strong control mind-set, able to articulate clearly between Business and CLM team to ensure seamless handover process between time zone and during absences.

The candidate will also be responsible for working closely within the team, Financial Crime, MLRO, Businesses (both UK and non-UK) and other colleagues in Operations, Legal, Credit and Risk. On top of these, the role requires self-control & time management to oversee end-to-end journey including downstream activation.

Specific Responsibilities include:

  • Timely, efficiently and accurately conduct KYC for New and Existing clients, ensuring client records are correctly captured and accurate in all systems and that supporting documentation is scanned, saved and filed correctly within agreed time lines.
  • Communicating professionally and confidently with stakeholders including colleagues, Business and all supporting Operation Teams as part of the Onboarding process and within agreed timelines.
  • To build and maintain great working relationship with colleagues in London & Reading CLM Team.
  • Interpreting and analysing KYC data/documents to accurately risk assess new & existing clients, making sound judgement calls in terms of escalation and risk mitigation in both Client and Product Risks.
    Performing PEP, Sanction and Negative Media screening and analysing the results to eliminate or confirm matches.
  • On-board client within agreed time lines.
  • Understand the differences across multiple business lines and apply the appropriate defined processes accordingly.
  • All cases will be checked by CLM Team & Financial Crime Team, hence it is important to keep open and honest communication to ensure efficient process and short turnaround time.

Technical Knowledge: (compulsory)

Strong and solid understanding on FCA UK and JMSLG directive.
Solid understanding and able to apply the 4th & 5th EU AML Directive that came to effect.
Experienced in applying FCA, JMSLG and EU AML Directive in every Onboarding and/or Review cases.
In addition, to have relevant knowledge on non-UK (such as Australia, Singapore, India and US) KYC/AML requirements.
High IT literacy skills and able to navigate around minor IT issues independently i.e. iMeta and CRM (highly desirable).
Performing appropriate regulatory classification processes (e.g. MiFID, EMIR, FSCS, MIFID, SME, UK CASS rules, FATCA/CRS classifications), checking client documentation, activating clients.
Up to date with all UK & EU AML requirements.


Core skills and knowledge

  • To act with integrity at all times and embrace the philosophy of treating our customers fairly (compulsory)
  • Regulatory Knowledge as applicable to role as above (compulsory)
  • Proven experience of KYC analysis of both individual and complex corporate clients and understanding the due diligence of corporate documents (not limited to banking) is essential, including knowledge of third party data providers e.g. Equifax, Bureau Van Dijk, Dow Jones.
  • Strong understanding of IBP's client lifecycle management processes and procedures;
  • Proven experience of analysing complex legal structures;
  • Proven experience of PEPs, Sanctions and Negative Media screening;
  • Proven experience in performing financial crime risk assessments of clients;
  • Basic understanding of company balance sheets, financials, and/or annual returns;
  • ICA KYC/AML/Financial Crime Certification (completed or in progress) desirable.


Other Attributes 

Attention to detail e.g. accurate capture of data;

Analytical and risk assessment skills;

Competent computer skills;

Strong understanding of process;

Comfortable with managing and interpreting data;

Good verbal and written communication skills;

Interacts with stakeholders in a professional, service-orientated manner; and

Ability to work independently with minimal supervision and advice;


To have exposure to all regulatory classification would be very beneficial


Are you passionate about QC/KYC and analyzing reviews ?

Are you knowledgeable about FCA and  JMSLG ?

Looking for a challenging and satisfying environment?

This could be the right opportunity for you


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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Thato Ramokhoase


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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