Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Investec Private Client Technology is on the lookout for an experienced and innovative Loyalty & Rewards Technology Leader to spearhead the development, implementation, and management of cutting-edge technology solutions for our Loyalty / Rewards Programs in our Private Client space spanning multiple product areas. As a vital member of the Digital & Technology team, you will drive the vision, roadmap, and execution of our loyalty/ rewards technology initiatives, enhancing customer engagement and loyalty.

In this strategic senior leadership position, you will define and lead the direction of our loyalty / rewards technology, ensuring it aligns with the bank's broader customer engagement, digital transformation, and retention goals. Your expertise will be instrumental in creating seamless and personalised rewards experiences for our clients.

What you will be doing:

• Strategic Leadership: Define and lead the strategic direction of our loyalty / rewards technology, ensuring alignment with the bank's goals.
• Product Development: Oversee the design, development, and deployment of robust, scalable technology solutions for rewards and loyalty programs.
• Client-Centric Approach: Drive the creation of personalised, data-driven rewards experiences by leveraging customer insights and analytics.
• Vendor Management: Collaborate with external technology providers and internal IT teams to optimise rewards technology platforms.
• Innovation and Trends: Stay abreast of industry trends in loyalty programs and fintech to introduce innovative solutions enhancing the rewards experience
• Data and Analytics: Partner with data teams to leverage insights for predictive modelling and rewards program optimisation.
• Compliance and Security: Ensure rewardssolutions adhere to regulatory, security, and privacy standards, proactively mitigating potential risks.
• Team Leadership: Build and mentor a high-performance team of technology and product specialists focused on rewards and loyalty.

What we are looking for:

• Experience: Extensive experience in technology management, product management, or loyalty program technology, ideally within financial services or a related industry
• Proven Track Record: Leading technology solutions for rewards, loyalty, or customer engagement programs.
• Digital Banking Expertise: Strong understanding of digital banking and fintech, with a focus on customer engagement.
• Data Proficiency: Proficiency in data analytics tools, leveraging data for customer insights and predictive modelling.
• Compliance Knowledge: Knowledge of compliance and security standards in financial services, including data privacy regulations.
• Exceptional Communication: Strong leadership and communication skills, with the ability to influence stakeholders at all levels.

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Here is a selection of what we offer;

Wellbeing

Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance

Monetary

Non-contributory Pension & Discretionary Bonus

Life & Income Protection

Life Assurance, Critical Illness & Income Protection

Travel

Season Ticket Loan & Electric Vehicle Scheme 

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.