Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Operations (UK)
  • Division:
    Investec Specialist Bank
  • Employment Type:
    Full time
  • Salary:

Payments Business Analyst (6828)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Description of role and key responsibilities:

You will be part of the One Payments Platform working closely with Product Management and Payments technology. You will help deliver change initiatives to build new services/products and support Investec Bank business units to integrate onto the Platform. This includes both strategic, regulatory and industry change.

These change initiatives may cover the entire project/ change lifecycle, starting at feasibility through to closure or parts thereof. All projects/change will be driven by business needs, regulatory requirements and/or industry hygiene; majority, but not all, will involve an IT component.

Key requirements of the role:

  • You will need a good knowledge of business analysis experience in multiple areas within financial services and across the entire project lifecycle.
  • You need the ability to work under pressure and to tight timeframes, managing and resolving different and sometimes conflicting requirements and priorities.
  • You will be working in an environment where you will be accountable for delivery on individual projects or small change, and for contributing your skills and experience to the OPP team and wider change community.
  • You may work on multiple projects and small change running concurrently and as such will need to manage conflicting priorities.

Your responsibilities will include:

  • Planning the business analysis effort and approach for projects and small change.
  • Work with the Payments Product Management team to turn high-level requirements into detailed requirements and facilitate workshops to agree technical and operational solutions with relevant stakeholders. This can include internal OPP teams (Payments Tech & Product Management) as well as external teams to OPP.
  • Where applicable, work closely with 3rd party vendors to ensure successful change delivery.
  • Eliciting, analysing, documenting, validating and verifying requirements.
  • Obtaining consensus and approval of requirements.
  • Defining, designing and optimising processes ensuring they are fit for purpose, client centric, scalable, resilient and cost effective.
  • Communicating requirements to ensure a common understanding across stakeholder.
  • Ensuring the traceability of requirements and that changes to requirements are analysed, assessed, approved, communicated and managed throughout the life of the project.
  • Evaluating that a solution meets requirements and the business.
  • Planning and managing delivery of small change or project deliverables, including management of risks, issues, and dependencies.
  • Stakeholder management.
  • Sharing experience and learnings within the OPP team and wider change community.

Core skills and knowledge:

  • Good knowledge of business analysis experience in financial services – across all levels of the business; across geographies; both IT and non IT related.
  • Experience delivering change within a Payment Platform and/or working on Payment Projects.
  • To learn and adopt different business analysis techniques appropriate and relevant to delivery scope e.g. stakeholder analysis, business case definition; target operating model definition; business process, function and data modelling, etc.
  • Demonstrate communication skills both written and verbal using a variety of methods, the ability to get the message across and relative to the audience.
  • Facilitation of small and potentially large workshops with stakeholders.
  • Knowledge of both Agile and traditional Waterfall methodologies.
  • Regulatory Knowledge as applicable to role (compulsory).
  • To act with integrity at all times and embrace the philosophy of treating our customers fairly (compulsory).
  • High level of proficiency in the use of MS Office productivity tools (Word, Excel, PowerPoint, Visio).
  • Industry recognised business analysis certification, e.g. CCBA/CBAP, BCS International Diploma in Business Analysis, PBA-PMI.
  • Good Payment Regulatory and Industry knowledge.
  • Good understanding of generic payment flows from Payment creation to Payment execution and beyond.

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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Dawn Ermes


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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