Job description

  • Location:
    London - 30 Gresham Street
  • Department:
    Business Enablement and Oversight
  • Division:
    IBP Business Enablement
  • Employment Type:
    Full time
  • Salary:

Senior Manager Operational Resilience – Business Continuity (9308)

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Job Description

This role is responsible for supporting the ongoing management and implementation of the organisations Operational Resilience, Business Continuity policy and framework for Investec Bank plc (IBP), ensuring that there are appropriate tools in place to manage the key elements of the Operational Resilience framework and facilitating the annual BCM calendar.

What are the main responsibilities?

  • Implementation and review of Operational Resilience & Business Continuity across the organisation including liaison with all business teams that support the resilience pillars (Technology, Third Party Management, Facilities and Business Lines) to ensure organisational and regulatory objectives are achieved.
  • Contribute to the continuous develop of the Operational Resilience, Business Continuity and Operational Continuity in Resolution Frameworks to increase maturity in line with regulatory expectations and industry best practice.
  • Provide advice, oversight, and robust challenge to business team in relation to the implementation of policy, framework, and minimum standards for operational resilience and business continuity.
  • Provide knowledge, skills and support to business areas and be a trusted advisor to Senior Leaders to ensure Operational Resilience is fully embedded in processes and across the business.
  • Maintain an expert understanding of all regulatory matters pertaining to Operational Resilience and Business Continuity for the UK and subsidiaries and drive alignment as required by regulation and group objectives.
  • Facilitate the annual BCP & IBS testing cycle, set standards and expectations for quality and deadlines.
  • Support the coordination of IMT and CMT activities for incidents that have the potential to disrupt Important Business Services and critical business functions.
  • Supporting team members in the delivery of key objectives.
  • Assist in developing and maintaining a comprehensive annual training plan for all staff.
  • Maintaining the Operational Resilience and Business Continuity policies, procedures, processes up to date and in line with industry standards.
  • Reviewing key performance indicators and risk indicators (KPIs & KRIs)
  • Excellent written and spoken presentation skills and experience in presenting and chairing at senior management forums.

What core skills and knowledge are we looking for?

  • Strong thought leader and communicator, with a deep understanding of the industry and customer needs along with solid experience in communicating with senior stakeholders, senior executives, and external parties.
  • Ability to influence decisions and actions of others, including internal business partners, external stakeholders, and senior management.
  • Ability to prioritise against many competing interests in an environment of constant change.
  • Demonstrable expertise in the principles and good practices of Operational Resilience Planning.
  • Excellent stakeholder management skills at all levels and an ability to collaborate effectively.
  • Knowledge and understanding of relevant legal and regulatory requirements.
  • Experience in complex organisations with matrix structures.
  • Leadership skills and experience in managing teams.
  • Confidence at Board level and ability to effectively communicate with senior staff.
  • Be accountable and take ownership for ensuring you are familiar with all regulatory requirements that fall within the remit of your role and comply with them at all times.
  • Ideally an understanding of Operational Continuity in Resolution.

What else are we looking for? 

  • Good working knowledge, and ideally implementation, of resilience industry standards across Business Continuity Management, Crisis Management and Operational Resilience.
  • Knowledge of Operational Continuity in Resolution (OCIR) is an advantage.
  • Proven track record of experience in an equivalent role in FCA and PRA regulated firms

If this is the role for you, click apply today and the team will be in touch soon

As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.

Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.

Here is a selection of what we offer;


Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance


Non-contributory Pension & Discretionary Bonus

Life & Income Protection

Life Assurance, Critical Illness & Income Protection


Season Ticket Loan & Electric Vehicle Scheme 

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

We want our people to feel empowered to be themselves in an environment that supports them, enabling them to perform in “out of the ordinary” ways. Our culture places belonging and inclusion at its centre and our work environment is integral to this. If you require any adjustments to support you through the recruitment process, as well as supportive and flexible working arrangements to help you succeed with us, please let our recruitment team know.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Shaleen Sayani


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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Private Medical Cover
Virtual GP
Gym Discounts
Psychologist Service
Annual Leave
Life Assurance