Job description

  • Location:
    London - 30 Gresham Street
  • Department:
  • Division:
    IBP Business Enablement
  • Employment Type:
    Full time
  • Salary:

Social Media Manager (5479)

Investec is a distinctive Specialist Bank and Wealth Manager servicing clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Social Media Manager

Who will my key relationships be with?

  • B2B and B2C Marketing Directors
  • B2B and B2C marketing segment teams
  • Digital Marketing & Marketing Technology team
  • Customer Support Centre
  • Social media agencies

What will my role entail?

Investec is looking for an experienced and passionate social media manager to join the UK marketing team and help lead the evolution of the UK's social media strategy. This is a ‘hands-on' role that requires the ability to run, grow and optimise our social media presence, while simultaneously managing multiple stakeholders and campaigns. The role sits in the high-performing Digital Marketing & Marketing Technology team, where social media is a primary channel that Investec uses to market to and engage with our extensive B2B and B2C audiences.

This is an exciting time to join the Investec marketing team, as the successful candidate will shape and lead the UK's social media activity. This role is an opportunity for someone to take real ownership of Investec's UK social media and online communities, leading in ensuring best practice alongside a strategic focus on lead generation and engagement, while also collaborating with our international colleagues on global activity.

What would my key responsibilities be?

Developing and implementing social media strategies with the aim of increasing brand awareness, lead generation and customer engagement.

Ensuring our social media content and strategy reflects Investec's values and commitments to diversity and inclusion.

Analysing social and other online community activity and developing monthly reports with recommendations on optimisation and continuous improvement plans.

Ensuring efficient and effective social media activity through clear processes and taking active ownership to optimise these processes.

Creating, managing and optimising thumb-stopping organic and paid social content.

Developing and implementing lead generating social campaigns in partnership with the segment marketing teams.

Ensuring social is an integrated part of multi-channel marketing activity and client experiences

Working alongside approved media agencies to ensure the effective implementation of paid social media activity planned for marketing campaigns.

Working with the brand community to develop and optimise engaging social media templates and tone of voice guidance.

Setting measurable goals and KPIs for campaigns and day-to-day activity, including measuring and showing ROI.

Liaising with the Client Support Centre on their management of responses/comments/feedback on our social media and other online communities.

Liaising with and upskilling the wider marketing team to create effective social strategies rooted in best practice.

Staying up-to-date with the latest social media trends and digital technologies and making recommendations about new opportunities.

Developing a strategy and approach for employee social media advocacy, including educating the business and showcasing successes in this space.

Developing an optimisation strategy for how we use and engage with online communities, such as on review platforms..

What core skills and knowledge are you looking for?

  • Do you have a professional marketing qualification? (Disirable not essential)
  • Do you proven knowledge and experience of planning and implementing performance-focused brand and lead generation activity across social media platforms?
  • Do you have experience with social media management platforms (Sprinklr preferable)?
  • Are you able to use MS Office (Word, Excel, Access and Outlook)?
  • Creativity essential – ability to think differently and challenge assumptions.
  • Do you have strong project management skills?
  • Strong stakeholder management and influencing skill

Any other personal attributes?

  • An ability to multitask and perform under pressure.
  • The ability to think strategically and creatively.
  • Strong attention to detail
  • Ability to work in a dynamic and changing environment.
  • Flexible team player, prepared to work across the entire marketing mix.
  • Be able to self-manage workload and identify opportunities to outsource so your work is delivering highest possible value.
  • A proactive and can-do attitude with a strong work ethic.


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London - 30 Gresham Street
30 Gresham Street, London, England, GB, EC2V 7QN

Meet the recruiter

Boipelo Tabane


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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Private Medical Cover
Virtual GP
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Psychologist Service
Annual Leave
Life Assurance