Job description

  • Location:
  • Department:
    Client Accounts UT Dealing Contracts & Stock File
  • Division:
    IWI Dealing
  • Employment Type:
    Full time
  • Salary:

UT Dealing, Contracts, Corp ISA, Fund admin manager (6722)

We're one of the UK's leading investment management companies, with responsibility for over £44 billion of client assets. We've worked closely with clients and their trusted advisers for many years and gained a unique understanding of the specific needs of our clients.

Investec Wealth & Investment seeks to deliver exceptional levels of customer service and has been trusted to meet the needs of private investors for almost 200 years. But our eyes are focused on your future.

Right now we're a team of over 1400 dedicated professionals located across 14 sites in the UK. We're looking to strengthen our team and need you to come on board and make a difference.

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Description of role and key responsibilities

  • Lead the teams in accordance with CASS regulatory requirements including the daily dealing SLA's for the teams.
  • Oversight & monitoring of the client helpdesk functions
  • Management and control of the LQA process
  • Oversight and monitoring of all parts of Contract functionality
  • Lead and motivate direct reports
  • Create an environment which achieves consistent high levels of performance, accountability and engagement with the wider business and external third parties
  • Contribute to establishing and maintaining an effective control environment, through establishing processes and controls and review on an ongoing basis thereafter, relative to business/regulatory change
  • Evolve the department using technological solutions to achieve greater efficiencies and reduction of operational risk
  • Contribute to the delivery of operational change and transformation
  • Contribute at meetings, providing thoughts and opinions on matters
  • Responsible for performance management of direct reports
  • Liaise with internal, external & CASS audit teams
  • Contribute to project work / testing as required
  • Production of quality MI and analysis of daily/weekly/monthly reports
  • Interpretation of data to identify trends that could influence business decisions and ideas
  • Acquire and maintain industry and regulatory knowledge
  • Encourage direct reports to “Speak Up”
  • Promote and contribute to the achievement of strategic business aims and objectives


 Core skills and knowledge:

Do you have an understanding of Calastone/EMX preferred? 

Are you able to develop and maintain key business relationships both internally and externally?

Do you have the ability to exercise knowledge, judgement and initiative in the performance of all tasks? 

Do you have strong organisational skills? 

Decision making and problem solving

Understanding and awareness of the business and industry

Strong communication skills

Do you have people management experience? 

Stakeholder Management

Highly proficient working with complex quantitative and qualitative data and ability to use this to enhance the processes and capabilities


Close map
The Plaza, 100 Old Hall Street, Liverpool, UK, L3 9AB

Meet the recruiter

Boipelo Tabane


We commit to ensure that everyone is fairly assessed during our recruitment process.

Let us know if you need any reasonable adjustments to complete your application.

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Private Medical Cover
Virtual GP
Gym Discounts
Psychologist Service
Annual Leave
Life Assurance